Privacy Policy

Website

Who We Are Our website address is: https://ileria.com. Ileria Oy (Business ID: 3236824-9) is a Finnish health tech company registered in Tampere, Finland. We specialize in CPR training technologies and instructor-focused applications.

Comments: When visitors leave comments on our site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam. An anonymized hash of your email address is sent to the Gravatar service to check if you use it. You can view Gravatar’s privacy policy here. Once your comment is approved, your profile picture may be publicly visible alongside your comment.

Media: If you upload images to our website, please avoid including embedded location data (EXIF GPS). Visitors may download and extract location data from images posted on the site.

Cookies: If you leave a comment, you may opt in to saving your name, email, and website in cookies for convenience. These cookies last for one year. When visiting our login page, we set a temporary cookie to check if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser. Upon login, we set cookies to store your login credentials and screen preferences. Login cookies last two days; screen preference cookies last one year. Selecting “Remember Me” extends login persistence to two weeks. Logging out removes login cookies. Editing or publishing an article sets an additional cookie that stores the post ID. It expires after one day and contains no personal data.

Embedded Content from Other Websites: Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content behaves as if you visited the external site directly. These sites may collect data, use cookies, embed third-party tracking, and monitor your interaction with their content—especially if you’re logged into their platform.

Google Analytics: We use Google Analytics to collect non-personal data about website traffic and user behavior. This helps us understand how our site is used and improve the user experience.

WooCommerce & Subscriptions To process your orders and manage your subscriptions, we collect personal information such as your name, billing address, email address, and payment details. This information is securely stored and used only for fulfilling your orders and providing customer support. Payment information is processed securely through Revolut Bank and is not stored on our servers.

Contact Forms When you submit an inquiry through our contact form, we collect the data shown in the form to respond to your request. This information is not used for marketing purposes unless you explicitly consent.

Who We Share Your Data With: If you request a password reset, your IP address will be included in the reset email.

How Long We Retain Your Data: Comments and their metadata are retained indefinitely to recognize and auto-approve follow-up comments. For registered users (if applicable), we store the personal data provided in their profile. Users can view, edit, or delete their data at any time (except usernames). Website administrators can also access and modify this information.

What Rights You Have Over Your Data. If you have an account or have left comments, you may request an exported file of your personal data. You may also request deletion of your data, except for information we must retain for administrative, legal, or security reasons.

Where Your Data Is Sent, visitor comments may be checked through an automated spam detection service.

Mobile App

Last Updated: January 20, 2026

At Ileria, your privacy is our priority. This policy explains how the Ileria CPR Trainer app collects, uses, and protects your information to provide a high-quality life-saving training experience.

1. Data Collection

The Ileria CPR Trainer app collects the following types of data:

Performance Metrics: Detailed CPR metrics such as compression depth, rate, rhythm, recoil, and overall scores captured during training.

Account Information: Your name, email address, and user identifiers used for account management and certification.

Audio and Messages (Ephemeral):

Voice Recordings: Used exclusively for real-time speech-to-text interaction with our AI assistant. Audio is processed in memory and is not stored or saved on our servers.

In-App Messages: Interactions with the AI assistant are processed instantly to provide coaching and are not persistently stored.

User-Generated Content: Qualitative evaluations and comments provided by instructors during assessment sessions.

Device Information: Bluetooth identifiers for pairing with Ileria CPR training devices, and device IDs for crash reporting and app diagnostics.

2. How We Use Data

To provide real-time CPR training feedback and AI-driven coaching.

To track your progress, performance improvements, and issue training certificates.

To improve our training algorithms, app stability, and features.

To send optional push notifications regarding training reminders (you may opt out at any time).

3. Data Sharing with Instructors and Service Providers

Instructors/Organizations: If you are part of a training organization, your assigned instructor can view your performance metrics, session history, and personal identifiers (name/email) for educational assessment and feedback purposes.

Service Providers: We use trusted partners like OpenAI (for AI processing) and Google/Firebase (for authentication and infrastructure). These providers act as “Service Providers” and process data only on our behalf; they do not use your data for their own independent purposes.

4. Data Security

Encryption: All data transmitted between the app and our servers is secured using industry-standard HTTPS/TLS encryption.

Protection: We implement strict access controls and hashing for sensitive information like passwords.

5. Third-Party Services

Firebase (Google LLC): For authentication, notifications, and app diagnostics.

Bluetooth/Location: Note that Android requires location permissions for Bluetooth scanning. Ileria does not collect, access, or store your actual GPS location data.

6. Data Retention and Deletion

Retention: We retain data while your account is active to maintain your training history.

Deletion: You may request the deletion of your account and data at any time via:

Self-Service: platform.ileria.com/account/settings

Email: Contacting us at [email protected]

Anonymization: Upon deletion, personal identifiers are removed. We may retain anonymized, non-identifiable session metrics for long-term analytical research.

7. User Rights

You have the right to request access to your data, request corrections, export your training history, or withdraw consent for data processing by deactivating your account.

8. Children’s Privacy

Ileria is intended for users aged 18 and over. We do not knowingly collect data from individuals under 18.

9. Consent

By creating an account and using the Ileria app, you consent to the collection and processing of your data as described in this policy.